Frequently asked questions

Clear answers about enforceability, process integrity, and operational throughput.

General
Enterprise operations teams that handle high-volume disputes, from parking and property management to financial services and consumer claims. The common thread is the need for a repeatable, enforceable process rather than a bespoke legal workflow for every matter.
AI handles evidence organization, case analysis, and draft preparation. Every binding award is issued by a neutral arbitrator under our published procedural rules.
No. The platform is designed so operations teams can run the workflow independently. Each case is governed by published procedural rules and decided by a neutral, independent arbitrator.
Legal & Enforceability
Yes. Awards are issued within a process built around the Federal Arbitration Act and can be confirmed by a court of competent jurisdiction.
Yes. Respondents receive notice and have 14 days to submit a response through the platform. They can also choose to resolve the matter directly at any point during the proceeding.
The case proceeds on an ex parte basis. The arbitrator reviews the claimant’s evidence and issues an award on the merits. Non-participation does not result in an automatic award: the claimant still bears the burden of proof.
The full Rules of Arbitration, including procedures, credit system, and terms of service, are published at arbitration.inc/rules.
Process & Timeline
Most matters resolve in one to two weeks from filing to enforceable award, depending on service completion and response timing.
Document-only. All arbitrations are conducted on the written record: no hearings, no scheduling conflicts, no travel. This is what makes the 14-day timeline possible at scale.
Trust & Technology
AI assists with evidence organization, case analysis, and draft preparation, the paperwork-heavy parts of a proceeding. The decision itself is never automated: every binding award is issued by a neutral arbitrator under our published procedural rules.
Yes. Arbitration is a private process. Case records are visible only to the parties, the arbitrator, and the forum staff who administer the matter. Nothing is published to a public docket the way a court filing would be.
Yes. The Federal Arbitration Act makes arbitration agreements enforceable and lets a court confirm an award, turning it into a court judgment. In plain terms: the award is not a suggestion, it is a binding decision the winning party can take to court to enforce.
The platform is designed so that non-lawyers can file, respond, and present evidence on their own, and most parties do. You are always free to involve counsel if you prefer. Nothing on this site is legal advice.
The case does not stall. If a party declines to participate, the arbitrator can proceed on the record presented and issue an award on the merits, and that award can then be confirmed in court like any other. Ignoring a case is not a defense against it.
Compliance & Security
Yes. Arbitration.Inc is SOC 2 Type II certified, which means the platform’s security controls have been independently audited over an observation period.
Each matter follows a documented filing, service, response, review, and award procedure, giving legal and operations teams a consistent, audit-ready record on every case.
Pricing
$99 per case, flat. That covers filing, one USPS certified mailing for service of notice, evidence storage, case preparation, arbitrator review, and award issuance. See full pricing

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